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Aylabella Co

Puppy Graduation Program

Puppy Graduation Program

1 total reviews

Regular price $24.00 AUD
Regular price Sale price $24.00 AUD
Sale Sold out
Tax included. Shipping calculated at checkout.

Do you have a new puppy in your household and looking to get a well-fitted and stylish accessory for them, yet a nagging voice at the back of your head is nagging “Don’t get it now, they are gonna outgrow it so… so soon!”

Well, we’ve got your back! 

You can now be assured that your puppy enjoys a perfect fit for their accessories without compromises. With our Puppy Graduation Program, you’ll be entitled to exchange an accessory you are getting for them right now, into a larger sized one once they have grown into their full adult size! 

 

How it works

  1. Measure the required dimensions (e.g. neck, chest) of your puppy, leaving a 2 finger spacing for comfortable wearing. 
  2. If your puppy wears an XS sized harness now at 3 month old, go ahead to purchase an XS.
  3. Fast forward 9 months, your puppy is now 1 year old! A little graduate! 
  4. Once your puppy outgrows the harness, you can decide to make an exchange of this harness into a bigger sized harness.
  5. Reach out to us via email (aylabellaco@gmail.com, or IG @aylabellaco) with regards to the new size you’ll be exchanging for and we will make the necessary arrangements. 
  6. Good news, you can exchange for a bigger size of either the same or a different design.
  7. Prepare your old harness to send it back to us. In the package where you receive your new harness, we have included a poly mailer and return label, so feel free to use that! All you have to do is to stick on a postage stamp and drop it off at the Post Office! Remember to take a photo as proof of return
  8. We’ll now send you your new harness. Sit back and hang tight! 

 

Terms and Conditions

  • This program applies only to collars, leashes, harnesses and bandanas. This is a top-up in addition to your current accessory purchase. 
  • Only exchanges for a bigger size is allowed. Exchanging for the same size of the same/different design is strictly not allowed. Each listing is eligible for one exchange. 
  • Buyer will bear the shipping cost of sending the parcel to and fro when making the exchange. 
  • All exchanges have to be made within 1 year of purchase of your item and proof of receipt is required. 
  • Returned accessories, if still in good condition, will be donated to those in need. 



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Customer Reviews

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Angie Fang

ITEM NOT RECEIVED!

Understand your unhappiness due to the items not being received, we apologize that we made you feel this way. However, the graduation program must be bought alongside your first purchase of your dog’s accessories.

We tried to search your first order but could not find it. Could you help us verify when is your first purchase? We’d love to explore how we can accommodate your request.

Looking forward to hearing from you again Angie.

  • Shipping Terms

    Your order will be processed and shipped within 3 business days after order verification and credit approval. For Singapore orders, items will be delivered within. 1-3 days after processing. For international orders, items will be delivered within 1-4 weeks

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  • Exchange & Refund Policy

    We accept exchanges for Aylabella Co. labelled items up to 7 days after your item has been delivered. Please return any items in its original state, with its full packaging still intact. We do not accept returns. 

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